FAQ - Falconi

FAQ

How can I register?
Please access the link, register and correctly fill in the required fields.
If you have any questions, please send an e-mail to falconieditora@falconi.com or contact us by calling +55 (31) 3289-7255.
How can I recover the password I have lost?
Please access the link I forgot my password and fill in the required fields. We will send your password to the e-mail described in your registration. If you prefer, send an e-mail to falconieditora@falconi.com with your name and CPF.
If you have any questions, please contact us by calling +55 (31) 3289-7255.
What is the delivery time?
The delivery time depends on the location and shipping method. If you have any questions, please send an e-mail to falconieditora@falconi.com or contact us by calling +55 (31) 3289-7255.
What are the payment options?
Payment can be made by credit card, invoice or bank deposit.
For bank deposits:
Banco do Brasil – Branch 3394-4 Current Account number: 5189-6
Banco Santander – Branch 3980 Current Account number: 130002761
What is the discount for purchasing large quantities?
Please contact us by calling +55 (31) 3289-7255 and talk to our salesperson.
Or send an e-mail to falconieditora@falconi.com
How can I change my faulty book?
Please change it in the place the book was acquired. If you have any questions, please send an e-mail to falconieditora@falconi.com or contact us by calling +55 (31) 3289-7255.

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