Basic Training for Leaders of Continuous Improvement Teams
It is not enough to have knowledge, experience, energy, enthusiasm and motivational skills. Teams want leaders with high personal values and the competence needed to help them attain excellent results. This course will help team leaders perceive opportunities to improve themselves and their team, and also provides methodological knowledge for them to act upon the issues that prevent personal and functional improvements, thus expanding their technical and interpersonal skills.
At the end of the course, participants will have enough resources to develop both an Individual Improvement Plan and a Team Development Plan.
The course allows participants to self-analyze their current model and make a projection of possible improvements. It employs the book Esculpindo líderes de equipes [Sculpting team leaders], by Neusa Maria Dias Chaves, which describes techniques that may subsequently be shared with participants’ teams.
Leaders and secretaries of continuous improvement teams.
- The perception process of an individual in relation to him/herself and to others.
- Testing the skills of the leader.
- Understanding the change: Knowledge, attitudes, individual and group behavior.
- Elements that influence the group dynamics in terms of satisfaction and productivity.
- Natural leadership: What can we learn?
- The effective leader.
- The roles of leadership (model, common purpose, empowerment, and finding the right direction).
- Building a model based on self-awareness and focused on relationships.
- Building a common goal.
- Understanding the corporate management system and how continuous improvement teams are embedded in its scope (concepts, objectives, fundamental principles, mission, and vision).
- Empowerment and autonomy: Evolving maturity to solve problems.
- Challenges and skills: How the leader can help the group use a problem-solving method.
- Seeing & acting/PDCA exercises: Reinforcing the method and the main tools used by teams to solve problems.
- Conducting meetings: Planning and organizing effective meetings (PDCA); the behavior of the leader of a meeting; how to turn a meeting’s minutes into an active managing tool for the leader.
- Motivating teams without intensifying competition.
- The hierarchy of needs and positions in teams.
- Creativity: how leaders can encourage the group; exercise with Alex Osborn’s checklist.
- Evaluation and self-evaluation: Evaluation models and how to use them to grow.
- Annual planning of the teams’ main activities.
- Recognition of teams.
- Basic presentation techniques.
- Individual improvement plans based on graphs generated by skills questionnaires (Personal Improvement Plan).
- Team improvement plans for each leader (Team Development Plan).
16 hours – 2 days.
In-house course: Classes restricted to members of a single company. Minimum of 10 and maximum of 30 participants per class.
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